🛡️  What is the warranty period for WISCENT products?

How long is the warranty?

Category: Warranty & Support / Policy Information

🛡️ Warranty Period

All  products come with an 18-month limited warranty.

🛡️ This warranty covers manufacturing-related defects under normal usage conditions.

📅 Warranty Duration

• Standard warranty period: 18 months

• Start date: date of purchase

• Applies to: original purchaser only

⚙️ What the Warranty Covers

📌 Included:

• Manufacturing defects

• Functional failure under normal use

• Power, audio, or system malfunctions not caused by misuse

• Internal component faults

🧠 Key Insight:

The warranty protects against factory or material defects, not external damage.

⚠️ What Is Not Covered

📌 Exclusions:

• Physical damage (drops, cracks, impact)

• Water or moisture damage

• Misuse or incorrect operation

• Unauthorized repair or modification

• Normal wear and tear

🧠 Key Insight:

Damage caused by user handling or environment is not covered.

🛒 Amazon Orders

• Fully covered under the same 18-month warranty

• Warranty starts from Amazon delivery date

• Proof of purchase (order ID or invoice) required

📆 Warranty Start Date

• Begins on purchase date (Amazon or retailer invoice)

• Not based on manufacturing date

🎯 Final Summary

WISCENT Audio Systems products are covered by an 18-month limited warranty starting from the date of purchase. The warranty includes manufacturing defects and functional failures under normal use, but excludes physical damage and misuse.

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